Terms & Conditions
By enrolling yourself, or as a parent/guardian to a child for tennis-coach.com.sg lessons and accept our services, you agree to accept the terms and conditions as follows:
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Participation
Participating in our classes also means you agree to abide by accepted standards of behavior. We will revoke participants who do not accept instructions, disrupt class sessions or who are abusive to coaches and representatives of tennis-coach.com.sg.
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Acknowledgement of Risk
While we will do our best to ensure the safety of all enrollees in our sessions, please realize that physical activity includes risk of injury and tennis-coach.com.sg will not accept liability for any incident that results in injury, incapacitation or loss of life of any attendees in our classes.
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In any such occurence you hereby authorize tennis-coach.com.sg staff or representative to arrange for medical intervention as necessary and also agree to be responsible for any costs incurred, including transportation or hospitalization.
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You also agree to indemnify tennis-coach.com.sg, its coaches or representatives, against losses of property, claims and liabilities as a result of taking part in any of our classes or sessions.
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Refund Policy
You will accept that we will receive the booking/attendance fees of your sessions and not grant refunds even if inclement weather does not permit continuance. However, we will grant you an opportunity to reschedule at the discretion of the coach and his schedules.
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On-site Sessions
You agree to ensure that court bookings at your places of residence, e.g. condominiums, have been pre-arranged and available and that coaches are paid for their presence when they arrive as per bookings made.
Where public facilities have been booked you agree to refund such charges incurred by our coaches if you
have to cancel the bookings for reasons beyond the coaches' control.
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Cancellation Policy
You also agree that we require at least 24 hours' notice if an arranged lesson has to be cancelled or rescheduled and that we will charge you the full relevant fees if the cancelation is made less than 24 hours ahead of the booking time.
We will not provide refunds if you are unable to show up as scheduled.
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Online Bookings
Where you arrange a group session via our online booking page, you agree to update your bookings and grant us 24 hours' notice if you need to cancel or make changes to the arrangement as this will affect all our prior/current bookings and coach scheduling.
If any or all of your group does not show up and you did not give us notice us before the required 24 hours
we will not grant you a refund or transfer your booking to another time.
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Promotional Photography
We may occasionally take photographs or video footage of games/sessions where our coaches are involved and use this material for online or print advertising for tennis-coach.com.sg. You accept that if we have not received instructions from you this will mean that you agree to us using such photographs or videos in which your child appears.
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Online Payments
Course fees must be paid in full once the date of your first lesson is confirmed. Do transfer via PayNow or through Internet Banking. You agree to make full payments of lessons/sessions that you book
as soon as we confirm the time/date slots that you choose.